The Ohio State University Medical Center

• ATS Benchmark Since 2004
• 2,400 Daily Cart Movements
• 8 Support Departments

Synergent Services:

• Owner Needs Assessment
• Launch & Implementation Planning
• Departmental Process Improvement
• Operationally-integrated Training

Synergent Contributions:

• Helped stakeholders envision the first successful Automated
  Transport System (ATS), in a US hospital, in more than a decade.
• Facilitated the owner’s cross-functional Implementation Committee.
• Coordinated owner requirements with design.
• Planned launch sequence and identified circuit breakers and recovery procedures.
• Improved processes within support service departments.
• Assisted the owner in establishing an ATS Management Team.
• Established an owner’s cross-functional ATS Operations Committee.
• Successfully transferred ownership of the most extensive US hospital ATS at the time.

Scope of Project (2001-2005)

• Signage and Labeling System
• Integration of Operational Procedures with Vendor’s Training
• Multi-level Classroom Training 450+ Personnel
• Two (2) Computer-based Training Modules
• Department-based Training Video in Three (3) Languages

Key Synergent Consultants:

• Sherri Babcock
• Ann Milem
• Bradley Nelson
• Mia Turpel
• Kim Raderstorf